At Noah Homes, Leadership Starts with Alignment and Compassion

Great organizations are built on strong leadership, and strong leadership starts with alignment and compassion. At Noah Homes, we believe leaders can bring more than experience to the table. We call on them to lead with emotional intelligence and a deep sense of care. These qualities foster trust, strengthen staff connections, and bring our mission to life: providing exceptional residential care for adults with intellectual and developmental disabilities (I/DD).  

 In a June 2025 interview with iAdvance Senior Care, our Executive Director Sandra Rocco-Melville offered a glimpse into the heart of our organization’s HR department, highlighting what Noah Homes looks for in leaders and new team members.  

Emotional Intelligence  

“Leaders should be aware of their emotions and take the time to recognize the needs of their colleagues and those they care for,” said Sandra. “Sometimes, this looks like setting aside your to-do list for a moment to actively listen to the needs of others.”  

Adaptability and Connection  

In today’s rapidly evolving healthcare environment, Sandra is also looking for adaptability. “We are facing a mental health crisis, a workforce crisis, and continued change in the wake of the pandemic. Leaders need to be able to pivot and adapt,” she explained in the article.  

In a separate interview alongside Noah Homes’ Director of Human Resources Jenn Moss, Sandra shared the importance of connection. During job interviews, they might ask:   

  • Tell me about a time you had a conflict with a team member. What happened and how was it resolved?  

  • How do you cultivate ongoing trust?  

  • How do you create an environment that encourages the sharing of ideas?  

This helps the hiring team understand how individuals collaborate and build trust.  

  

Empathy and Compassion  

According to Jenn, Noah Homes also seeks to attract individuals who are deeply committed to empathetic, compassionate care. “We ensure that they value an empathetic and compassionate approach to caregiving and are interested in cultivating our mission of providing exceptional residential care and choices to our residents.”  

Career Goals  

With curiosity at the forefront of interviews, Sandra and Jenn also seek to understand a candidate’s passions and long-term career goals. A Direct Support Professional (DSP), for instance, may desire to become a House Manager or decide to step back from day-to-day care to pursue an administrative role.   

“In those cases, we have seen these team members in action, so we mentor them and invite them into opportunities for growth,” said Jenn.    

  

Values and Alignment  

Ultimately, Jenn and Sandra believe that when an employee’s personal motivations align with Noah Homes’ mission, great things can happen.  

The proof is in the people. Sandra has been with Noah Homes for nearly four decades. In 2025, Direct Support Professional Kevin Salvador was selected for ANCOR’s 2025 California Direct Support Professional of the Year award, from among 500 nominations.   

At Noah Homes, team members are encouraged to grow, and many have discovered new career paths across departments that reflect their strengths and deepen their connection to our mission.  

  

Work at Noah Homes  

Does Noah Homes sound like a place where you would thrive? Explore our career opportunities here.   

If you are leading an Adult Residential Facility (ARFs) or Residential Care Facility for the Elderly (RCFEs) and want to help your leaders grow, please explore Noah Homes’ Training Institute of Excellence courses here.  

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